Frequently Asked Questions

Belvedere Village is the perfect choice for a holiday in Agia Pelagia! It is a family hotel of 69 rooms, a short distance from the beach of Agia Pelagia. It has rooms that can accommodate up to 4 guests, serves breakfast and dinner, and has two swimming pools. It has free parking at the property, 24 hour reception, while with a cooperating company there is the possibility of renting a car or motorcycle, but also organizing excursions and activities.

Yes it is. At Belvedere Village you will find 2 swimming pools. One is suitable for adults and the other is shallow, suitable for children. At the pool area you will also find sun loungers and parasols. Next to the pool, there is a covered lounge, with billiards and football. See all our services here.

Yes, Belvedere Village is an ideal choice for a holiday with children in Agia Pelagia. The hotel has facilities that will suit the needs of families. It has a children’s pool, shallow, suitable for small children to play. There is also a lawn area and a playground. The restaurant has child seats, and a playpen can be added to your room upon request. The sea near the hotel is shallow and sandy, which makes it ideal for families.

You can easily book your Belvedere Village in Agia Pelagia on our website. We guarantee that here you will find the best available online prices. We are waiting for you!

At Belvedere Village check-in takes place at 15:00 and check-out at 11:00. For more information please contact us.

Our hotel is about 22 km from Heraklion airport and 18 km from the city center. Its location is ideal, as it combines relaxing holidays in a quiet location, but within walking distance like Heraklion which is a city full of life!

Yes! At Belvedere Village you will find a buffet breakfast and dinner. The dishes in both meals are alternated daily and prepared on the same day with quality, mainly local, ingredients. Find out more here.

Agia Pelagia is a great holiday destination, as it is a quiet area but within walking distance of various points of interest. At Belvedere Village upon request and with a partner company are organized day trips to nearby places or activities, to get to know better the beauties of Crete! See all the activities here.

Yes, the hotel is only 70 meters from the beach but it also has a swimming pool to choose from.

If you arrive after 22:00, please check the Information Board located on the right-hand side of the Reception entrance. There you will find a sheet with your name and all the necessary instructions to access your room.
⚠️ The room key card activates the electricity only when inserted into the power slot inside the room. For safety and operational reasons, please do not leave the key card in the room while you are away.

Dinner (Buffet): 19:00 – 21:30

Please note that dinner service ends strictly at 21:30. After this time, the restaurant is closed and unfortunately no dinner, room service, or alternative meal options can be provided.

If you are departing before breakfast starts, please inform Reception at least one day in advance so we can prepare a breakfast box for you.

You are welcome to send us your preferences before your arrival. We will do our best to accommodate your request; however, a specific room or location cannot be guaranteed.

Unfortunately, no. Room numbers are assigned on the day of arrival and will be provided during check-in.

Yes. Beach and pool towels are available for a weekly rental fee, payable at Reception.

Guests who book directly through our official website enjoy complimentary Wi-Fi in their room.
For reservations made through travel agencies or other booking platforms, please contact Reception for the available options and applicable charges.

Yes. Car rental services are available directly through Reception.

Yes. Our Reception team will be happy to help you choose the excursion that best suits your interests.
We work with local family-owned companies, offering high-quality services at competitive prices. As locals who know Crete very well, we are always happy to recommend the best places to visit and help you make the most of your stay.

Yes. Free private parking is available for our guests, subject to availability.

Yes. Complimentary luggage storage is available for all our guests.
You are welcome to use the towels from your room until your departure. A private shower is available next to the luggage storage area, allowing you to freshen up before leaving the hotel.
Please return your towels to Reception after use.

Late check-out is available upon request, subject to availability, and additional charges may apply.

Guests with food allergies, intolerances or special dietary requirements are kindly requested to inform the hotel by email before arrival and also to inform Reception upon check-in.
The hotel does not provide special or personalised menus, including baby menus. However, our team will be happy to advise you on the available options and assist wherever reasonably possible.